Return and Exchange

At Attire Essential, we take great care in crafting each piece with precision and purpose. As many of our items are made-to-order or customized to your personal style, we maintain a return policy that supports quality, hygiene, and fairness for both our customers and our team.

Return Eligibility (Other Items)

For returnable products, we accept returns under the following conditions:

  • A return request is raised within 48 hours of delivery

  • The product is unused, unwashed, and in its original packaging

  • Tags must be intact and undamaged

Once your return is approved, we will arrange for pickup and process your refund as per our policy.

Exchanges

We currently do not offer direct exchanges. If you'd like a different size or product, please initiate a return (if eligible) and place a new order.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Customized or made-to-order designs (including Make Your Own Style pieces)

  • 100% prepaid orders (non-returnable and non-cancellable once placed)

  • Innerwear & hygiene-sensitive items (such as briefs, trunks, and sando)

Need Assistance?

If you have questions about your order's return eligibility, or if you need help initiating a return, reach out to our customer support team:

📞 Customer Support

79823 59697‬
🕙 Monday – Saturday | 10:00 AM – 6:00 PM